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Job Locations US-MO-Earth City
Posted Date 2 weeks ago(5/3/2022 9:49 AM)
Position Overview We are accepting proactive applications for future Customer Care Representative openings, which is a phone-based customer service position.   How You'd Spend Your Day: - Clearly and accurately assisting customers by taking inbound calls on a dialer system. - Researching, resolving, and documenting issues. - Preparing professional and accurate written correspondence as needed. - Accurately and quickly computing payoffs, extension fees, rewrites, quotes, etc.    Benefit Highlights: - Amazing Health & Wellness benefits.  - 4 weeks paid time off. - Hourly Rate for this position is $18.00  - Annual Merit increases and year-end Bonuses as well as Pension and Profit-Sharing benefits! - Amazing associate deals and discounts with our sister company, Toyota. - The opportunity for growth and development (Education Assistance Program) as well as career advancement. #LI-MW1 #LI-JD1
Requisition ID
2022-6442
Job Locations US-MO-Earth City
Posted Date 2 weeks ago(5/3/2022 9:48 AM)
Southeast Toyota Finance is hiring for a Collections Representative, Spanish speaking preferred, but not required.   How You'd Spend Your Day: - Contacting customers who are delinquent in the repayment of their auto loans to obtain payments, commitments/agreements or establishes a repayment plan. - Achieving a heavy call volume via an auto dialer for inbound and outbound calls, while wearing a headset. - Following set policies and procedures when determining suitable collection solutions and adheres to established UDAAP and FDCPA guidelines. - Maintaining accurate documentation on delinquent accounts. - Updating account information, sends follow-up letters and set up payments on accounts. - Operating with minimal supervision to bring customer accounts current and accurately documents conversations electronically in a timely manner. We offer our full time associates: - Amazing Health & Wellness benefits.  - 4 weeks paid time off. - Hourly Rate for this position is $18.00  - Annual Merit increases and year-end Bonuses as well as Pension and Profit Sharing benefit$! - Amazing associate deals and discounts with our sister company,Toyota. - The opportunity for growth and development (Education assistance program) as well as career advancement. #LI-JD1
Requisition ID
2022-6441
Job Locations US-AL-Mobile
Posted Date 1 month ago(4/5/2022 10:51 AM)
Southeast Toyota Finance is hiring for a Lease End Experience Representative. This position is a phone-based customer service position.   How You'd Spend Your Day: - Professionally and accurately assisting customers with the lease end process. - Utilizing a combination of customer service and sales skills to discuss lease end options and obligations. - Maintaining records on accounts and update account information. - Following-up to ensure the account is closed by lease maturity date.   We offer our full time associates: - Amazing Health & Wellness benefits.  - 4 weeks paid time off. - Annual Merit increases and year-end Bonuses as well as Pension and Profit Sharing benefits! - Amazing associate deals and discounts with our sister company,Toyota. - The opportunity for growth and development (Education assistance program) as well as career advancement. #LI-JD1
Requisition ID
2022-6381
Job Locations US-MO-Earth City
Posted Date 2 months ago(3/7/2022 3:04 PM)
The Senior Collections Representative in the Bankruptcy Department has the following responsibilities:    Working closely with your team and our outside bankruptcy attorneys to comply with the legal rights for the customer and our company due to customers bankruptcy filing. Working closely with customers who are current or delinquent in the repayment of their loans/lease & who have filed bankruptcy. Understanding the difference in the bankruptcy chapters. Setting up repossessions. Ability to follow directions and workflows. Capable of sustaining a monthly score of a meets or higher for all department monthly objectives.     **Position will sit in St.Louis, MO **
Requisition ID
2022-6306
Job Locations US-MO-Earth City
Posted Date 3 months ago(2/24/2022 11:13 AM)
Position Overview We are accepting proactive applications for future Customer Care Representative openings, which is a phone-based customer service position.   How You'd Spend Your Day: - Clearly and accurately assisting customers by taking inbound calls on a dialer system. - Researching, resolving, and documenting issues. - Preparing professional and accurate written correspondence as needed. - Accurately and quickly computing payoffs, extension fees, rewrites, quotes, etc.    Benefit Highlights: - Amazing Health & Wellness benefits.  - 4 weeks paid time off. - Hourly Rate for this position is $18.00  - Annual Merit increases and year-end Bonuses as well as Pension and Profit-Sharing benefits! - Amazing associate deals and discounts with our sister company, Toyota. - The opportunity for growth and development (Education Assistance Program) as well as career advancement. #LI-MW1 #LI-JD1
Requisition ID
2022-6170
Job Locations US-AL-Mobile
Posted Date 4 months ago(1/4/2022 9:39 AM)
Effectively assist customers by taking inbound calls via an auto-dialer. Verbal communication must model a professional, friendly, respectful, courteous and helpful Customer Care demeanor. Prepare professional correspondence, research and resolve inquiries, and accurately document details of each call in an electronic system. Compute payoffs, extension fees, rewrites, quotes, etc. quickly and accurately. Serv​e​ as a liaison between customers and various departments​. Resolve customer ​account​ ​inquiries while also creat​ing​ a positive experience that leads to customer satisfaction and retention. Responsibilities frequently involv​e​ some policy interpretation and ​knowledge​ of​ ​the ​organization.  Work in a team environment understanding the goals and objectives of the department and how they connect to the strategic goals of the company.   Spanish speaking preferred.
Requisition ID
2021-6031