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Job Locations US-MO-Earth City
Posted Date 3 hours ago(2/3/2023 12:34 PM)
Southeast Toyota Finance is hiring a Special Collections Recovery Representative.    This position is responsible for the following; - With minimal supervision, contacting customers by phone that have a deficiency balance owed on their auto finance contract and negotiate resolution of their account - Responsible for documenting and reporting activities in a timely manner - Utilize skip tracing skills and Internet based tools to locate customers - Working in a fast paced environment using manual and dialer based calling strategies
Requisition ID
2023-7327
Job Locations US-NC-Raleigh
Posted Date 7 hours ago(2/3/2023 8:37 AM)
The sales department works in tandem with other departments to meet sales goals that align with the Toyota brand and Consumer experience. The sales department promotes business growth by executing retail and lease programs that support the Toyota brand with Toyota dealers. The department maintains a collaborative relationship through a supportive partnership with dealership personnel including Owners, GMs and Finance Departments to achieve mutual success.   Primary responsibilities include supporting Toyota Dealers and Customer across the territory with captive retail, leasing and commercial programs. The successful candidate will be required to effectively maximize SET Finance penetration by demonstrating the value of the captive lender relationship and the long-term benefits and value of the company’s OneSource Plus program. The position requires leadership ability as well as strong social, analytical, and presentation skills. Additionally, the position engages in cross department collaboration with SET, purchase office, pricing, commercial and JM&A.   - Support Toyota Dealers and Customers across your territory with captive retail, leasing and commercial programs - Administer, manage and optimize the OneSource Program in your territory - Cultivate relationships vertically in defined Toyota Stores - Be an ambassador and first line of contact for SET Finance in the field - Collaborate with field sales in creating regional incentive contests. - Deliver cross department collaboration including credit, funding, commercial, collections, pricing and risk, SET and JM&A.
Requisition ID
2023-7323
Job Locations US-AL-Mobile | US-MO-Earth City
Posted Date 2 days ago(2/1/2023 12:05 PM)
Southeast Toyota Finance is hiring for a Lease End Experience Representative. This position is a phone-based customer service position.   How You'd Spend Your Day: - Professionally and accurately assisting customers with the lease end process. - Utilizing a combination of customer service and sales skills to discuss lease end options and obligations. - Maintaining records on accounts and update account information. - Following-up to ensure the account is closed by lease maturity date.   We offer our full time associates: - Amazing Health & Wellness benefits.  - 4 weeks paid time off. - Annual Merit increases and year-end Bonuses as well as Pension and Profit Sharing benefits! - Amazing associate deals and discounts with our sister company,Toyota. - The opportunity for growth and development (Education assistance program) as well as career advancement.
Requisition ID
2023-7311
Job Locations US-FL-Deerfield Beach
Posted Date 3 days ago(1/31/2023 8:50 AM)
Southeast Toyota Finance is hiring for an experienced and self-driven Sr. Digital Account Lead to join our marketing team! This critical role will be the dedicated point-of-contact for our client’s account - a leading luxury automotive brand. This role sits at the intersection of Business, Technology, Design, and Development. As a Sr. Digital Account Lead, you'll be at the helm of a team full of multi-disciplinary experts. Working directly with the Client, you will understand their business goals and build a strategic roadmap to help push them forward while guiding the development team to the customer's desired outcome.   Your primary duties will include planning, developing, and managing our client’s digital strategies to improve their omnichannel capabilities to achieve their digital experience goals. Some goals include improved email communication journeys and enabling greater features and capabilities on customer-facing websites. Your role will be vital for customer success, satisfaction, and loyalty.    This role is the central wheel around which everything else spins, requiring you to work harmoniously with the extended digital team, development teams, and client stakeholders to deliver remarkable digital experiences.   You should have a solid foundation in marketing and a customer-service approach and contribute to business growth by creating and maintaining long-term client relationships.   Essential Functions, Duties & Accountabilities: - Responsible for developing and executing project plans, day-to-day task management, scope control, budget management, and timeline management. You will be the primary marketing contact on the account. You will work closely with all parties to ensure clear communication between teams, priorities are defined and adhered to, and the appropriate business processes are followed.  - Assist in creating and implementing compelling omnichannel experiences, enhancements, and campaigns.  - This critical role will drive key initiatives from ideation to fruition within our client’s web, email, and text channels. 
Requisition ID
2023-7300
Job Locations US-FL-Deerfield Beach
Posted Date 1 week ago(1/27/2023 9:30 AM)
World Omni (Southeast Toyota Finance) is an automotive captive finance company that originates and services vehicle retail & lease contracts for Toyota dealers in Alabama, the Carolinas, Florida, and Georgia. The main responsibilities of the Finance team include preparation of monthly financial reporting, monthly forecast, annual budget, and long-range plan. The Finance team also works closely with other departments, both within and outside of Southeast Toyota Finance to provide financial reporting variance analyses to help drive business results.   The SETF Finance team is looking for a Senior Financial Analyst to provide reporting of financial results and analysis to support SETF and other Business Units. Individual will be accountable for a broad base of analysis, reporting and special project duties, including the creation of multiple monthly financial analysis packages for SETF including key performance metrics, data comparatives, and graphs.   This position will also support and assist in the preparation of the monthly forecast and annual budget as well as related schedules and presentations, in addition to assisting with the creation of numerous executive-level presentations (recurring and ad-hoc).   Responsibilities: - Preparation of financial and operational analyses for internal and external management - Summarization and breakdown of large amounts of financial data - Preparation of monthly GAAP and EVA financial reports - Preparation of monthly forecasts and annual budget - Work as part of a team to prepare presentations for SETF Management, JMFE Executive Management Team, Trustees, and Treasury - Preparation of ad hoc reports upon request - Research of all financial reporting variances, and work with other departments to provide explanations for senior management - Support the maintenance of the EVA Database and Hyperion Planning software
Requisition ID
2023-7296
Job Locations US-AL-Mobile
Posted Date 1 week ago(1/24/2023 3:52 PM)
Position Overview We are accepting proactive applications for future Collections Representative openings who will assist our business with the recovery of outstanding payments and mitigate financial losses by developing and enacting manageable debt recovery plans. If you're dedicated and ambitious, Southeast Toyota Finance is an excellent place to grow your career. Don't hesitate to apply!     How You'd Spend Your Day: - Contacting customers who are delinquent in the repayment of their auto loans to obtain payments, commitments/agreements or establishes a repayment plan. - Achieving a heavy call volume via an auto dialer for inbound and outbound calls, while wearing a headset. - Following set policies and procedures when determining suitable collection solutions and adheres to established UDAAP and FDCPA guidelines. - Maintaining accurate documentation on delinquent accounts. - Updating account information, sends follow-up letters and set up payments on accounts. - Operating with minimal supervision to bring customer accounts current and accurately documents conversations electronically in a timely manner.   Benefit Highlights: - Amazing Health & Wellness benefits.  - 4 weeks paid time off. - Hourly Rate for this position is $18.00  - Annual Merit increases and year-end Bonuses as well as Pension and Profit-Sharing benefits! - Amazing associate deals and discounts with our sister company, Toyota. - The opportunity for growth and development (Education Assistance Program) as well as career advancement.
Requisition ID
2023-7285
Job Locations US-AL-Mobile
Posted Date 1 month ago(1/6/2023 9:25 AM)
Position Overview We are accepting applications for Customer Care Representative openings, which is a phone-based customer service position.   How You'd Spend Your Day: - Clearly and accurately assisting customers by taking inbound calls on a dialer system. - Researching, resolving, and documenting issues. - Preparing professional and accurate written correspondence as needed. - Accurately and quickly computing payoffs, extension fees, rewrites, quotes, etc.    Benefit Highlights: - Amazing Health & Wellness benefits.  - 4 weeks paid time off. - Hourly Rate for this position is $18.00  - Annual Merit increases and year-end Bonuses as well as Pension and Profit-Sharing benefits! - Amazing associate deals and discounts with our sister company, Toyota. - The opportunity for growth and development (Education Assistance Program) as well as career advancement.
Requisition ID
2022-7219
Job Locations US-MO-Earth City
Posted Date 4 months ago(10/4/2022 11:11 AM)
Position Overview We are accepting applications for Customer Care Representative openings, which is a phone-based customer service position.   How You'd Spend Your Day: - Clearly and accurately assisting customers by taking inbound calls on a dialer system. - Researching, resolving, and documenting issues. - Preparing professional and accurate written correspondence as needed. - Accurately and quickly computing payoffs, extension fees, rewrites, quotes, etc.    Benefit Highlights: - Amazing Health & Wellness benefits.  - 4 weeks paid time off. - Hourly Rate for this position is $18.00  - Annual Merit increases and year-end Bonuses as well as Pension and Profit-Sharing benefits! - Amazing associate deals and discounts with our sister company, Toyota. - The opportunity for growth and development (Education Assistance Program) as well as career advancement.
Requisition ID
2022-6817
Job Locations US-MO-Earth City
Posted Date 3 months ago(10/25/2022 3:35 PM)
The Customer Experience Support Associate performs diverse administrative tasks in support of Call Center activities. Job functions to include a variety of routine and some non-routine clerical and phone related job functions. Duties include but not limited to: - Handling mail items - Data entry - Creation or completion of reporting - Title work processing - Extension/due date change processing - Calling customers and dealers - Identifying funds received and paid in full processing
Requisition ID
2022-6500
Job Locations US-MO-Earth City | US-AL-Mobile
Posted Date 4 months ago(9/20/2022 2:55 PM)
Mitigate losses through inbound and outbound calls to delinquent customers at various late stage delinquency and use skip trace methods to establish contact with customers who have been unresponsive.  Recommend accounts for repossession or charge-off after evaluating the account history. Follows set policies and procedures when determining suitable collection solution. Familiar with established repossession and FDCPA policy/procedures. Utilizes outside vendors and resources to obtain customer information. Maintains records on delinquent accounts, updates account information, sends follow-up letters and sets up payments on accounts.
Requisition ID
2022-6410